Joined up action from Burton's homeless support groups

Health, Hygiene & Day to Day Support


Rough sleeper provision daily 9am to 10 pm: meal preparation, washing facilities, Laundry service, internet access and advice - YMCA Reconnect, James Street, Burton upon Trent. Telephone: 01283 547211

Toiletries and other health related accessories (including ladies sanitary products) for rough sleepers and homeless people): Burton HOPE, Burton Market Place.

Clothes, sleeping bags and toiletries: Burton Soup Kitchen, 22 Rangemore Street Burton upon Trent.

Haircuts every 4-6 weeks on Thursday evenings: outside Burton Library, Riverside, Burton upon Trent Staffordshire, DE14 1AH

Haircuts on a Sunday 11am to 1pm: Humanity Unites, Central Jamia Masjid Rizvia, 228 - 231 Uxbridge St, Burton upon Trent DE14 3LA

Alcohol and Drugs

Assessments, recovery plans, one to one & group support programmes, referrals and links to other services, including methadone programme: ADS One Recovery - 150 Station St Burton upon Trent, DE14 1BG, Telephone: 01283 741053. Services offered include comprehensive

Drug Rehabilitation Centre: Services offered including detoxification, rehabilitation, and recovery academy, recovery housing, recovery community and family support: BAC O’Connor Centre - 126 Station St Burton upon Trent, DE14 1BG, Telephone: 01283 537280 Email:

Support to Access General Health Care Facilities

Assistance to access appropriate health care services as necessary: Rough Sleepers Outreach Team, YMCA Reconnect, James Street, Burton upon Trent Telephone: 0800 130 3145

GP registration & referrals for mental health/addiction: Burton HOPE, Facebook Messenger.

Day to Day Support

Response to reports of Rough Sleeping: an Outreach Worker will attend the location that has been reported within 48 hrs.

At least every fortnight early morning outreach sessions take place in the borough to identify and support the people who are sleeping rough.

Outreach workers also walk around the city centre during the day, making contact with people who are sleeping rough or begging, providing food, drink and clothing and encouraging them to access support available in the borough.

‘Care of’ address for post, Telephone & Internet access: YMCA Reconnect - James Street, Burton upon Trent. 01283 547211

Assistance obtaining ID Documents: Burton HOPE, Facebook Messenger.

Mental Health

Mental health intervention and support: Community Mental Health NHS Direct Access Service – Horninglow Clinic, Carlton St, Burton upon Trent, DE13 0TE, Telephone: 0300 555 5001

Counselling, advice, support and information for people with experience of mental health problems: Burton and District Mind - 67 Branston Rd, Burton upon Trent DE14 3BY:

An opportunity for those suffering from mental distress to move from isolation, withdrawal and dependency to becoming active and contributing members of their immediate and wider community: Changes 12 Steps To Mental Health - 23 Carter St, Uttoxeter ST14 8EY:

Sexual Abuse Rape Advice Centre: Confidential support for people in Burton, Swadlincote, Lichfield, Tamworth, Uttoxeter and South Derbyshire: SARAC Telephone: 01283 517185 Email: